Login and Loan Payment

Citizens Bank logo

The Citizens Bank Pay my Loan portal is developed by the bank for the ease and convenience of the customers. No one likes to wait in long hectic queues before the bank. Therefore, instead of bothering the customers with traditional banking systems the Citizens Bank enables online loan payments at

The bank is a leading provider of banking and finance services. One can avail banking and credit cards, student lending, wealth and investing plans and borrowing services at the financial institution. Here we have provided an easy walkthrough of the Citizens Bank loan payment procedure.

How to Log in to Citizens Bank Loan Payment

Step 1– Already have a loan account? If “Yes” then you can sign into your account using an internet connected device. Just visit ( and navigate to the “Login” section.

How to Log in to Citizens Bank Loan Payment

Step 2– Select your account type, then enter the username and password linked to your account.

Make a One Time Payment

To ease the payment process you can set an OTP. For activating the loan payment process you need to have access to the following information:

  • Your latest loan statement or account number.
  • Last four digits of your Social Security Number.
  • The payment will be deducted from a checking account, savings account or from a debit card.

Pay Citizen Bank Loan Amount through Mail

You can also write a check in the name of the Citizens Bank and send it to the address below:

PO Box 18290, Bridgeport, CT 06601-8290. It will take up to seven days to process the payments sent via mail.

Pay through Phone

The customer may call at 1-888-805-0200 to use the automated phone payment service. Please note that there is some additional charge levied for using the service.

Pay at Branch

You may visit your nearest Citizens Bank location and pay by debit card or cash.